Last updated: 11/08/2026

Expodente values the privacy and protection of the personal data of its patients, visitors and users of the website expodenteclinic.com.

This Privacy Policy explains how we collect, use, store and protect personal data, in accordance with the General Data Protection Regulation (GDPR) and other applicable legislation in Portugal.

1. Data Controller

The entity responsible for processing the personal data collected through this website and in connection with the provision of healthcare services is:

Expodente
Entity: Expodent – Medicina Odontológica
Address: Passeio dos Jacarandás 42 802G, 1990-237 Lisbon, Portugal
Phone: +351 21 894 8018
E-mail: geral.expodent@gmail.com
Website: expodenteclinic.com

For any questions relating to the protection of personal data, you may contact us at [privacy email].

2. What personal data do we collect?

Depending on how you use our website or the services you request, we may collect the following types of data:

• First and last name;
• Telephone number;
• E-mail address;
• Data required to schedule and manage appointments;
• Information provided through contact forms;
• Health-related data, when necessary for the provision of healthcare services;
• Technical information relating to your use of the website, such as IP address, device type and browser.

Health-related data is considered a special category of personal data under the GDPR and is only processed where there is an appropriate legal basis and to the extent necessary for the provision of healthcare services.

3. How do we use your data?

Personal data may be used to:

• Respond to information or contact requests;
• Manage appointment requests;
• Contact patients regarding appointments, treatments or other matters related to the provision of healthcare services;
• Provide and follow up on the healthcare services requested;
• Manage clinical and administrative records;
• Comply with applicable legal and regulatory obligations;
• Improve the website user experience;
• Ensure the security and proper functioning of the website;
• Send commercial or informational communications where you have provided your consent, whenever such consent is legally required.

Personal data is processed only for specific, legitimate purposes that are appropriate to the context in which the data was collected.

4. Legal basis for processing personal data

Depending on the purpose of the processing, personal data may be processed on the following legal bases:

• Compliance with a legal obligation;
• Performance of a contract or taking steps at the request of the data subject prior to entering into a contract;
• The consent of the data subject;
• The provision and management of healthcare services, in accordance with applicable legislation;
• The legitimate interests pursued by Expodente, provided that these interests do not override the rights and freedoms of the data subject.

In the case of health-related data, processing is subject to the specific conditions set out in Article 9 of the GDPR.

5. Sharing of personal data

Expodente does not sell or commercially exploit your personal data.

Where necessary and in accordance with applicable legislation, personal data may be shared with service providers acting on behalf of Expodente, such as IT service providers, hosting providers, communication service providers or other entities necessary for the operation of the clinic and website.

There may also be situations where the disclosure of personal data is necessary to comply with legal obligations or with requests from competent authorities.

When we engage external entities to process personal data on our behalf, we seek to ensure that they comply with the obligations established under the GDPR and implement appropriate measures to protect personal data.

6. Data retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including periods required to comply with legal, regulatory, tax or healthcare-related obligations.

Data contained in clinical records may be subject to specific retention periods established by applicable legislation.

7. Data security

Expodente adopts appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, loss, destruction or any other form of unlawful or improper processing.

Despite the security measures adopted, no electronic transmission or storage system can guarantee absolute security.

8. Cookies

The website expodenteclinic.com may use cookies and similar technologies to ensure its proper functioning, improve the browsing experience, obtain usage statistics and, where applicable, provide personalised content or communications.

Where required, certain cookies will only be used after obtaining the user’s consent.

Users may manage or change their cookie preferences through the settings available on the website.

9. Data subject rights

Under applicable legislation, data subjects may, subject to the legally established conditions, exercise rights including:

• The right to access their personal data;
• The right to rectification of inaccurate or incomplete data;
• The right to erasure of their data, where applicable;
• The right to restriction of processing;
• The right to data portability, where applicable;
• The right to object to processing, where applicable;
• The right to withdraw consent where processing is based on consent.

The exercise of certain rights may be subject to limitations established by law, particularly where there are legal obligations to retain clinical information.

Data subjects may also lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados – CNPD) if they believe that their data protection rights have not been respected.

10. Links to other websites

The Expodente website may contain links to third-party websites or platforms. Expodente is not responsible for the privacy practices or content of such websites. We therefore recommend that you review their respective privacy policies.

11. Changes to this Privacy Policy

Expodente may update this Privacy Policy whenever necessary, particularly to reflect changes in applicable laws, regulations or the services provided.

The most recent version of this Privacy Policy will always be available on expodenteclinic.com.

12. Contact

For any questions relating to this Privacy Policy or the processing of your personal data, you may contact us at:

Expodente
E-mail: geral.expodent@gmail.com
Phone: +351 21 894 8018
Address: Passeio dos Jacarandás 42 802G, 1990-237 Lisbon, Portugal

Last updated: 11/08/2026